Leading the Unleadable

A SoundView BEST Business Book of 2017


How to Manage Mavericks, Cynics, Divas, and Other Difficult People

The control-freak, the narcissist, the slacker, the cynic…Difficult people are the worst part of a manager’s job. What sets great managers apart is the ability to turn these problem personalities into productive team players.

Prepare to transform the troublesome into the tremendous with LEADING THE UNLEADABLE.

“Whether you’re new to leadership ranks, a veteran, or recently promoted from one leadership role to another, Alan Willett’s Unleadable will lead you through the quagmire of difficult issues in turbulent times.  Alan gives you the courage and skills to lead in tough situations, with tough people, in a tough environment.
Alan Weiss, PhD

Author, Public Speaker, Entrepreneur

“Alan’s book is timely, topical and extremely valuable. Alan’s “out of the box” thinking is refreshing, challenging, wise and always useful. I highly recommend this book to leaders, potential leaders and the unleadable.
Barry Dwolatzky

Director, Director, Joburg Centre for Software Engineering (JCSE) Wits University, Johannesburg, South Africa


Alan Willett is an international consultant, speaker and master of the “friction point.” In this book he offers simple steps, examples, and scripts to to show you how to:

  • Master the necessary mindset
  • Explain problems calmly in short feedback sessions
  • Get a commitment to change, and follow up
  • Coach others to replicate the process
  • Develop the situational awareness required to spot trouble even earlier in the future

Every work setting has its share of mavericks, cynics, divas and other difficult people… The difference between success and failure is figuring out how to mold these challenging (and smart) people into one team with a common focus. I recommend this book!

Richard Harris

VP Software Engineering, GE Digital

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