by alanwillettco
July 9, 2018

The Situation

The CEO of a 350 person high-tech development organization hired a very strong COO.  He was wondering if he was perhaps “too strong?”  The COO was doing the right things that needed to be done, however, in doing so he was upsetting many of the employees.
In talking with Alan, the CEO knew that he had to make a change or he would lose key engineers and they would be followed by others. In firing the COO he would lose a valuable resource and a significant amount of time and money.
The CEO and Alan worked out a mentoring plan for the COO.

What Alan Did

There were four critical things Alan did for the organization. 1. He showed the CEO and COO that there are a number of different models to work together. The CEO and COO were surprised to discover they were working with two completely different models and mindsets. Getting their models aligned helped them and the organization immensely. 2. Alan did a leadership team 360-degree feedback.  This included the COO but also added others in. This enabled the next two critical steps. 3. Alan mentored the COO on how to use his marine background in a way that worked in the world of high tech development. 4. Alan mentored other key players in how to work with the COO and how to help him achieve his objectives and keep organizational morale high.


The Results

The COO became a beloved leader in the organization. People really respected that he held a high bar for achievement that was needed by the organization.

Recent Case Studies

The Case of Bickering Leadership Team

The CEO’s leadership team was constantly bickering. After achieving great success, they seemed to have lost their way.

The Case of the Slow Software Development Team

Management and the software team were at odds. Each blamed the other for the slowdowns and delays in their development process.

A Paradigm Shift in Leadership

The CEO of a 500+ person high-tech development organization had recently hired a very strong CTO. He began to wonder if perhaps he was “too strong?” The CTO seemed to be doing the right things, but in doing so was upsetting many of organization’s employees.

Yours in the calm pursuit of excellence,

Alan Willett

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